Unopened merchandise may be returned in its original condition, including original packaging within 60 days of receipt and you will receive a full refund less shipping.
We provide a 60 days period to accept returns (or 30 days from delivery date) in one condition that the items must not be opened (still sealed in retail packaging). We provide tracking facility for most of the parcels that we are sending, unless the customer chooses a delivery method that is not supported by tracking, or when it is mentioned otherwise that tracking is not supported. If your parcel can be tracked then we will send you the tracking information by email as soon as we ship the parcel, so please use it and keep an eye on the progress of your order's delivery.
If the parcels get delayed, seized, or lost by postal carriers, then please don't held us in full responsibility for it. We will help you and do everything we can do to solve the problem and trace the roots of it. In many cases you might need to contact the couriers personally, and we can assist you in getting in touch with them.
If you are eligible for returning the goods, please contact us and we will give you instruction in regards to the correct procedure that you need to follow.